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People, process, and technology

Jason Simpson

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Top Stories by Jason Simpson

In a recent blog on operational adoption published in SOAWorld, Netuitive Founder Bob Farzami pointed to a white paper examining the challenges standing in the way of proactive management and outlined a methodology for best practices to ensure rapid time-to-value and implementation success. Titled Building the Proactive IT Operations Team   Technology + Process + People = Proactive, the paper outlines key elements for successful operational adoption of predictive analytics and introduced a focused and evolutionary approach to adoption called VIP. The VIP approach matches and leverages natural relationships between three tiers of SMEs with the three levels of VIP. It starts with providing Visibility for level-3 application support team members into a wide range of performance metrics across traditional monitoring silos. The next stage of adoption involves delivering... (more)

Silo Busting with IT Operations Analytics

My name is Jason Simpson, and I’m a silo-buster.  No, I am not talking about a precision-guided munition designed to take out nuclear missiles (though they are kind of cool).  I oversee Netuitive’s Professional Services organization and we work with some of the world’s largest software companies and service providers. With Gartner recently forecasting the increased importance of analytics in IT Operations, I thought I would share my thoughts on the increased interest in analytics from the viewpoint of what my customers are trying to achieve operationally.  And “silo busting” – o... (more)

The Evolution of Professional Services and Key Lessons Learned

As the leader of Netuitive's dedicated professional services team, I believe I work with some of the best and the brightest in the industry. My team is focused on enabling our IT analytics software to be delivered as a turnkey solution, and we have cut our teeth doing this at the world's largest enterprises. So I thought I would share some of the insight we have gained over the past year. Following are four key lessons learned about what it takes to successfully deploy IT analytics software for some of the world's largest companies: Demand for analytics as a Managed Service - Li... (more)